Privacy Policy | Lorri Brewer

Lorri Brewer and LorriBrewer.com (“Lorri Brewer,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how personal information may be collected, used, disclosed, stored and protected when you visit LorriBrewer.com, subscribe to Lorri’s Newsletter, book a private session, purchase or access a product, course, app, e reader or membership, or otherwise interact with our website and services.

1. Information We Collect

We may collect personal information you choose to provide, including:

your name, email address and telephone number
information you submit through forms, inquiries or correspondence
booking and appointment information
purchase and transaction information, including the billing location and tax treatment selected or calculated for a purchase
membership or account information
information you voluntarily provide when participating in a private session or using a service
your communication preferences and newsletter consent

We may also collect technical and usage information automatically, such as your IP address, browser and device information, pages viewed, referring website, dates and times of visits, and interactions with the website.

2. How We Use Personal Information

We may use personal information to:

provide private sessions, memberships, courses, apps, e readers, books and other products or services
process purchases, bookings and account access, including calculating and recording applicable transaction taxes
deliver digital products and member resources
respond to questions and provide customer support
send Lorri’s Newsletter and other member communications where you have requested them, consented to them, or where otherwise permitted by applicable law
share information about Lorri Brewer’s writing, interviews, events, speaking, products and services where permitted
operate, secure, maintain and improve the website
understand website use and performance
prevent fraud, misuse or security incidents
meet accounting, tax, legal and regulatory requirements

We do not sell or rent personal information.

We obtain consent for the collection, use and disclosure of personal information where required. If you subscribe to Lorri’s Newsletter or another email list, we may use your name and email address to send the communications described at the time you subscribe. New accounts do not automatically subscribe to optional promotional emails. When registering, you can affirmatively select “Stay in Touch With Lorri” to receive Lorri’s Newsletter and occasional updates about writing, books, events, courses and offers. Leaving it unselected does not prevent you from opening an account, booking a Private Session or receiving necessary account, purchase and appointment messages. You can update your communication preferences in your account at any time.

You may unsubscribe from marketing emails at any time using the unsubscribe link in the message, through your account email preferences, or by contacting us. Transactional, account, purchase or service related messages may still be sent where necessary.

4. Service Providers

We may use trusted third party providers for services such as website hosting, email delivery, appointment scheduling, payment processing, membership management, digital product delivery, analytics and customer support. These providers may process personal information only as reasonably necessary to provide their services to us.

Complete payment card information may be collected and processed directly by the payment processor rather than by LorriBrewer.com.

5. Processing Outside Canada

Some service providers may store or process information outside Alberta or Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction. We take reasonable steps when selecting providers that handle personal information.

6. Cookies and Analytics

LorriBrewer.com uses essential browser storage for website functions, account access and to remember your tracking choices. Optional site analytics operate only with your permission. Google Tag Manager manages approved tags; Google Analytics 4 may process technical and usage information when analytics is enabled. Advertising-related Google consent categories remain disabled by the cookie banner; advertising platforms are not enabled through this choice.

The cookie notice offers Accept for optional site analytics or Continue with essential cookies only. You can change that selection at any time through Cookie Preferences, also linked in the website footer. Previous analytics cookies may be cleared when tracking is withdrawn. Browser and third-party controls may affect cookie deletion.

With your permission, analytics may include account registration, confirmed membership upgrades, and verified purchase events. Those events may contain a pseudonymous browser identifier, non-sensitive campaign and upgrade-source labels, and verified purchase amounts and transaction references. Confirmed conversions may be reported by a background server process rather than the page itself. Such reporting is disabled when your analytics consent is withdrawn.

We do not intentionally send names, email addresses, private-session information or member wellness and personal-content details as analytics event parameters.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and financial records, to resolve disputes and to meet legal or regulatory requirements. Information that is no longer reasonably required may be securely deleted, destroyed or anonymized.

8. Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction. No internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Subject to applicable law, you may request access to personal information we hold about you, ask that inaccurate information be corrected, withdraw consent where applicable, ask about how your information has been used or disclosed, or request deletion where we are legally permitted to delete it.

To make a privacy request, contact legal@lorribrewer.com.

10. Children’s Privacy

LorriBrewer.com is intended for adults. We do not knowingly collect personal information from individuals under 18 through services intended for adults.

11. Third Party Websites

The website may contain links to third party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those independent practices.

12. Changes to This Policy

We may update this Privacy Policy as our website, services, technology or legal obligations change. The current version will be posted on LorriBrewer.com with its effective date.

13. Contact

Lorri Brewer
Alberta, Canada
legal@lorribrewer.com